EMI3News & insightProduct
Impacts to the Service Process
When was the last time you looked into what’s happening on the floor in your workshop?
Do you know where the frustrations lie or what might be causing delays on the job?
The truth is, not many supervisors or managers know what the real issues are - let alone how to fix them - because they simply don’t have the information.
Workers are pulled off the job at random and for any number of reasons.
Perhaps another peer needs some help. Or it turns out they were supplied with the wrong part and need to switch it for the right one.
But what if you were able to see how many times your workers are pulled off the job.
What if you could measure the time impact of these interruptions and the effect they have on your ability to manage your fleet or plant?
Our two maintenance software options - ZoneMaintenance and RouteMaintenance - both provide this exact feature.
Workers can demonstrate these impacts by pausing the job.
Each task and job has a pre-set estimated timeframe, so when an interruption occurs the job can be paused. This means there’s a more accurate record of the timing of the actual job.
Even more importantly, over the last day, week, month, or year, management can see what caused delays and lost time on the job and what led to the most significant impacts on the maintenance department.
Wouldn’t you like an easier way to cut down the delays and downtime?
Get in touch today, and we’ll show you how easily this can be achieved.
Pause timer
Select from reasons to pause
Results based over defined time frame
Web Based Dashboard option available
Was this useful?
We read every response. It decides what we write next.
We will not add you to a mailing list.
Keep reading
Product
Inside the limits, and still going wrong
A condition monitoring question captures a number and a photograph. The platform trends it across the fleet, watches the rate of change, and raises an alert while the reading is still comfortably inside its limits.
4 September 2026 · 7 min read
Insight
Your CMMS is not the execution layer
Enterprise systems hold the asset record. Planning systems schedule the work. Neither of them sees the work being performed, and that gap is not a reporting problem to be fixed with another dashboard.
12 August 2026 · 8 min read
Insight
Chaos, constrained: why maintenance behaves like a complex system
Small deviations at the start of a shift produce very large differences by the end of it. You cannot remove that sensitivity, but you can bound it, the way aviation and surgical systems do.
29 July 2026 · 6 min read